Conditions: You are a Postal Supervisor in a post office and have a window clerk who is accepting or has accepted International Letter Post Mail. You have access to Department of Defense (DoD) 4525.6-M and International Mail Manual (IMM).

Standards: Check the clerk accepting International Letter Post Mail to be sure that the customer is authorized to use the facility, the mail is acceptable according to the respective country’s mailing conditions, the clerk calculated and affixed the postage and forms correctly without error and the clerk gave the correct change, (if any), to the customer.

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