Conditions: You are assigned as a military postal clerk and are required to assist customers prepare the proper forms for submitting various types of
claims and inquiries. You have access to DOD 4525.6-M (DoD Mail Manual), Domestic Mail Manual (DMM), Postal Operations Manual (POM), PS Form
1000 (Domestic or International Claim),Â PS Form 2856 (Damage Report of Insured Parcel and Contents), PS Form 3533 (Application and Voucher for
Refund of Postage, Fees and Services), PS Form 3831Â (Receipt for Article(s) Damaged in Mails), PS Form 6401 (Money Order Inquiry), United States
Postal Service (USPS) website and standard USPS supplies and equipment. This task should not be trained in MOPP 4.
Standards: Prepare, review, and submit appropriate claims and inquiry forms while maintaining 100% accountability of records and articles of mail
associated with the claim, without error.