Conditions: You work in the Customer Service section of the Military Pay Office and receive a DA Form 2142, Pay Inquiry for an Active Component (AC) or Reserve Component (RC) Soldier. You have access to all applicable regulations, policies, forms, systems and equipment. This task should not be trained in MOPP 4.
Standards: Interpret an AC/RC MMPA to determine the required action for a Soldier’s pay inquiry with 100% accuracy.
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